Sales Support Administrator
Business Area: Sales and Marketing
Place of Work: Leicester (Syston)
Contract Type: Permanent
Flogas Britain is the second largest LPG supplier in the UK and has over 30 years’ experience providing alternative
energy solutions to domestic and commercial customers. Part of DCC plc, a sales, marketing, distribution and
business support services group headquartered in Dublin, Flogas is a highly successful business that places people at
the heart of our organisation.
Key responsibilities of the role will include;
Reporting to the Head of Internal Sales and Retention: Consumer based at our Consumer Sales Centre in Syston. The purpose of this role is to provide a comprehensive administrative support for the New Business and Retention Teams operating in the consumer sector. Advisors will provide liaison between customers, sales teams and internal departments maintaining a timely and accurate information flow.
This role sits at the heart of the consumer sales centre and is integral to the efficiency and performance of the sector.
What do we want from you?
Good computer skills including MS Outlook, Word & Excel. Must be accurate with attention to detail
Excellent customer service skills
Experience of dealing with a high volume of customer accounts and associated call volume
Excellent telephone manner
Ability to demonstrate numeracy and literacy skills
Negotiation skills, specifically relating to Credit Control activities
In return, we offer a competitive salary, 25 days holiday pro rata, plus statutory entitlement, death in service benefit and non-contractual bonus scheme.
Please click on the following link for more information on this role: Job Description